Shipping Policy

We are committed to providing reliable and timely delivery for every order. Please review the shipping details below before placing your order.

1. Order Processing Time

All orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays.

During peak seasons, promotions, or holidays, processing times may be slightly extended.

2. Shipping Origin

Our products are shipped from our warehouse or authorized fulfillment partners.
Shipping origin may vary depending on inventory availability.

3. Estimated Delivery Time

Estimated delivery times are as follows:

United States: 5–10 business days
International Orders: 7–15 business days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.

4. Shipping Fees

Shipping costs are calculated at checkout and displayed before payment is completed.
Occasional free shipping promotions may be offered and will be clearly stated on the website.

5. Tracking Information

Once your order is shipped, you will receive a shipping confirmation email with tracking information.
Tracking updates may take 24–72 hours to appear after shipment.

6. Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.

7. Incorrect or Incomplete Address

Please ensure your shipping address is complete and accurate.
We are not responsible for delivery delays, lost packages, or additional fees caused by incorrect or incomplete addresses provided by the customer.

8. Delivery Issues

If your tracking shows “Delivered” but you have not received the package, please check with household members or local carriers first.
If the issue persists, contact our customer service within 7 days of the delivery date for assistance.

9. Contact Us

If you have any questions regarding shipping, please contact us at:
Email: itmfltive@Gmail.com

We are happy to assist you.